Our attorneys have experience that dates back to the earliest days of the commercial use of the Internet and the inception of eCommerce. We have advised hundreds of clients regarding eCommerce and web-based business platforms, both on behalf of the technology providers and their retailers. Our depth of knowledge in this space is unparalleled and covers the technology spectrum, including negotiating complex technology license agreements (SaaS and hosted solutions), service-level agreements (uptime, user support, technology issue resolution), source code escrow agreements, and operational agreements (training, software development, maintenance) on a daily basis. We combine technical expertise with a firm command of governing legal principles.